Overview
Overview:
The International Research Associate within the Operations department will be responsible for collecting data from a variety of clinical or pharmaceutical research projects. The Research Associate will be required to work collaboratively to align, compile, and manage data to be reported in a clear and concise manner, without error. We are looking for individuals who have a way of dealing with potential customers and the like with utmost sincerity and compassion.
Responsibilities:
To make outbound calls to collect information for vaccination trials
Develop and write trial methodologies
Authenticate data collection forms and surveys
To have an extensive understanding of FAQs to ensure smooth delivery of information to patients and doctors over the phone
To have extensive exposure to and first-hand knowledge of the relevant culture, names, addresses, and languages
Ensure compliance with all company policies, procedures, and practices
Why Start Your Career At ibex.?
You want to work in a place where you can give your best effort and improve on your skills. You have empathy and can place yourself in the shoes of the people you interact with. You possess the knowledge and skills needed to interact with patients and healthcare professionals in an efficient and timely manner.What Makes You A Good Fit For This Job?
You have superb English communication skills. You are able to take your thoughts and put them together in an easy-to-understand language. You’re able to convey your messages in a friendly, accurate, and jargon-free way. We are the experience you crave when you imagine the world of CX!
What We Seek in You:
Time Management
Priority Setting
Professional Composure
Empathy and hospitality
Job Requirements:
O Levels/Matric or above
Excellent English Written and Verbal Communication
Learning and Takeaways:
Here @ ibex. we will help build you!Unlimited exposure
A chance to polish your skills
A great learning environment
Ample experience to build a future path for yourself
An opportunity to operate with a highly trained and diversified network of people
If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!Perks of being an ibexian:
Medical Insurance & OPD
Provident Fund
Leave Encashment
Annual leaves
Two days off in a week
Ergonomic furniture and infrastructure.
Referral Rewards
Annual Increment
Conveyance facility
Loan facility
The salary for this position is up to Rs. 40,000/ month. It’s worth noting, that you will only have 5 working days, any 9-hour shift (from 6-pm to 6 am), with 2 days off! We hire great people that do great work and are deserving of appreciation and rewards. The only thing that matters to us is the work you’ll do with us, and the value you’ll add to our team.
About Ibex Pakistan
ibex Pakistan is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees. With its CLX platform, the company’s solutions range from handling 60 million customer interactions yearly for its clients from onshore, offshore and near-shore locations, to acquiring new customers for its clients that add $2 billion yearly in lifetime revenues, to deploying its Clearview platform that helps brands manage and optimize their customer experience.
