5 out of 5 based on 4 reviews.
Overall rating: Overview
– Handle all the Tickets w.r.t Desktop / Laptops / Printers / E-Podium.
– Ensure the IT Access calls are accepted within 15minutes post assignment of same by Service Desk. Allocate the calls to Engineers within a stipulated timeframe.
– Assign Support staff to Incident Logged & Ensure all IT Access tickets are updated e…
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